Privacy Policy

Effective Date: June 10, 2026

At Candor Pump (“Company,” “we,” “our,” or “us”), we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website, submit forms, request services, or communicate with our team.

By using our website, you agree to the practices described in this policy.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name

  • Phone number

  • Email address

  • Service address

  • Project details and service requests

  • Any information submitted through contact forms

We may also automatically collect limited technical information including:

  • Device type

  • Browser information

  • IP address

  • Pages visited

  • General website usage analytics

How We Use Your Information

Information collected may be used to:

  • Respond to inquiries and service requests

  • Schedule appointments and provide estimates

  • Communicate regarding projects and services

  • Improve website functionality and customer experience

  • Send requested information and updates

  • Maintain business records and operations

We do not sell your personal information.

Cookies & Analytics

Our website may use cookies and analytics tools to better understand website traffic and improve user experience.

Cookies are small files stored on your device that help websites function efficiently and improve performance.

You may disable cookies through your browser settings, though some website functionality may be affected.

Communications

If you provide your contact information, you consent to receive communications related to your inquiry or services requested.

These communications may include:

  • Phone calls

  • Email responses

  • Appointment notifications

  • Service updates

You may request to stop non-essential communications at any time.

Information Sharing

Candor Pump does not sell, rent, or trade personal information.

Information may be shared only when necessary to:

  • Provide requested services

  • Work with trusted service providers supporting business operations

  • Comply with legal obligations

  • Protect our business, customers, or legal rights

Data Security

We take reasonable administrative and technical measures to protect information submitted through our website.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Services

Our website may contain links to third-party websites or use third-party tools including analytics, forms, maps, scheduling systems, hosting providers, and social media integrations.

We are not responsible for the privacy practices of external websites.

Children’s Privacy

Our services and website are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.

Your Rights

Depending on your location, you may have rights regarding your personal information including:

  • Request access to collected information

  • Request corrections

  • Request deletion where applicable

  • Opt out of certain communications

To make a request, please contact us using the information below.

Changes To This Policy

We may update this Privacy Policy periodically. Updates become effective immediately upon posting to this page.

We encourage visitors to review this policy occasionally.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Candor Pump
Phone: (951) 675-3405
Phone: (951) 768-6907

We appreciate the opportunity to serve you and remain committed to honest and responsible business practices.

© 2026 Candor Pump. All Rights Reserved.